faq

  • Where is the Rooftop Film Club?

    On the rooftop of:

    Queen of Hoxton: 1-5 Curtain Road, London EC2A 3JX

    Bussey Building: 133 Rye Lane, Peckham, SE15 4ST

    The Roof Gardens: 99 Kensington High Street, London W8 5SA (Access to the building is via Derry Street which branches off Kensington High Street)

    Roof East: Level 8, Stratford Multistorey Car Park, Great Eastern Way, Stratford, E15 1XE

    Springbridge Car Park: Top Deck Ealing Broadway W5 2AA
  • What public transport is there?

    For Queen of Hoxton we are close to both Liverpool Street, Old Street, and Shoreditch High Street Stations

    For Bussey Building we are close to Peckham Rye Tube

    For The Roof Gardens we are 2 minutes walk from High Street Kensington (District/Circle Line).

    For the Stratford Centre, we are a few minutes walk from Stratford underground (Central/Jubilee/DLR) and overground station

    For Springbridge Car Park we are close to Ealing Broadway Station (Central/National Rail)
  • Where can I park?

    For Queen of Hoxton there is meter parking on Curtain Road but please be aware this is very limited.

    For Bussey BUilding: There are two car parks near: Multi Storey on 95a Rye Lane or Copeland Road Car Park, Copeland Road SE15 3Sl.

    For The Roof Gardens there are two car parks near: NCP car park (19 – 27 Young Street W8 5EH) and Euro Car Parks (2-24 Kensington High Street W8 4PT).

    The Stratford Centre has parking on all other levels beneath the top deck.

    The Rooftop Society in Ealing Broadway has parking on all other levels beneath the top deck.
  • When does the Rooftop Film Club Screen?

    Screening dates and times vary across our venues so please check our program section for further information
  • What time does Rooftop Film Club open?

    For the Queen of Hoxton The Rooftop Film Club doors open at 8pm. On-site Box Office is open on the nights of screenings from 8.30pm to 9.30pm. Screening starts around 9pm.

    The Bussey rooftop opens from 5.30. Please join us early to eat, drink and relax before you experience the Rooftop Film Club

    For The Roof Gardens please give your name at the reception area on arrival. Doors open an hour before your screening starts. Please check your ticket for exact opening and screening times. We suggest arriving early so that you give yourself plenty of time to enjoy your food and wander around the gardens before the film starts.

    Roof East will be open
    Tuesday to Friday: 17:00 to 23:00
    Saturday: 12:00 to 23:00
    Sunday: 12:00 to 22:30

    The Rooftop Society in Ealing Broadway opens at 19:00 to 23:00 so join us early to enjoy drinks and delicious food whilst watching the sunset over West London.
  • What time does the film start?

    Screening times vary, please check your ticket for film start times.
  • Will there be an intermission?

    Why stop a good thing ?!! Drinks and refreshments are on sale throughout the film.
  • Are the rooftop spaces open beforehand?

    Yes indeed, the indiviudal rooftop spaces are open beforehand.

    Please check their individual websites for full details of opening and closing times:

    For the Queen of Hoxton you will have to leave the Rooftop space after the screening finishes (times may vary).

    The Bussey rooftop opens from 5.30. Please join us early to eat, drink and relax before you experience the Rooftop Film Club.

    For The Roof Gardens please join us an hour before your screenings starts so that you have plenty of time to enjoy your hot snack from the BBQ and wander around the gardens.

    Roof East above the Stratford Centre is open throughout the day and there is food and drink available onsite for you to enjoy.

    Join us from 19:00 at The Rooftop Society and enjoy food from the Make It Ealing Menu which will offer a range of takeaway options both savoury and sweet from local businesses. The Frontier Rooftop bar will be open from 19:00 to 22:00
    .
  • What time does the Rooftop close?

    Please check their individual website Queen of Hoxton: www.queenofhoxton.com

    The Bussey Building rooftop closes at 11pm.

    The Roof Gardens are open until late on nights of screenings. Please check their individual website (www.roofgardens.virgin.com) for exact closing times.

    Roof East will be open
    Tuesday to Friday: 17:00 to 23:00
    Saturday: 12:00 to 23:00
    Sunday: 12:00 to 22:30

  • What should I wear?

    Whatever tickles your fancy! However, you are on a rooftop so we suggest wearing something warm just in case the temperature drops a little when the sun sets. We also have lovely blankets supplied free of charge to keep you and a loved one as snug as a bug!
  • Can you BYO food or drink?

    No, but you'll be pleased to know that all our venues serve fresh food and all manner of drinks.

    At the Bussey Building we have the brand new Bussey Rooftop Bar which is open to all, 5 nights week. Please check out www.busseyrooftopbar.com for further information.

    For The Roof Gardens please join us an hour before your screenings starts so that you have plenty of time to enjoy your hot snack from the BBQ and wander around the gardens.
  • Is seating supplied or do you have to bring your own?

    Lots of comfy chairs are available for your use. All we ask it that you sit in them, relax and enjoy the film! Oh…and please don't spill your ice cream!

  • Is seating numbered?

    Seating is not numbered, it works on a first come, first served basis.
  • What is included in your ticket price?

    A ticket entitles the holder to the full Rooftop Film Club/Experience Cinema production which includes early entry to the venue, access to the bar and certified food vendors as well as entertainment throughout the evening (venue/experience varies see website for full details) which can include DJs, bands, games, dance lessons, sing-a-longs and wireless headphones for the film. Tickets solely for the film are available on request.
  • Can I smoke?

    Not a problem, but please consider those around you and smoke away from the screening area. And if you chuck your cigarette butts off the roof you will be punished! Kung Fu style!
  • Do I need to bring anything?

    Just yourself, your jacket, and a desire to have fun!
  • What happens if it rains?

    Rooftop Film Club is an all weather event and like the majority of London outdoor venues, we screen come rain or shine. Hopefully, this will not affect the most of customers you and just in case you get caught by surprise, waterproof poncho's and free blankets are available free of charge to protect you from any potential rain drops. Only in the case of extreme weather, such as dangerously high winds, will the screening be cancelled. Unfortunately we cannot give refunds. You can, however, reallocate your tickets to someone else.
  • Can I get a refund?

    Unfortunately we cannot offer refunds on ticket purchases. You can, however, reallocate your tickets to someone else if you can no longer attend a screening you have bought tickets for.
  • Where do I book tickets?

    Please note: we issue electronic tickets – you will not receive tickets in the post. Please click on our 'Buy Tickets' option to click through to our online box office, managed by Eventbrite or you can book through Time Out on www.timeout.com/rooftopfilmclub. If you are having any trouble buying tickets, please consult their FAQs page. Tickets must be bought online prior to the event and our events have limited capacities. In some cases, we may have returns available on the door, but this is by no means the case at every screening.
  • Terms & Conditions


    Ticketing: Rooftop Film Club only seats 100 people, so please book early to avoid disappointment. Seats are not numbered, it works on a first come first served basis.

    Bookings: Tickets can be purchased pre the screening from: www.eventbrite.co.uk and www.timeout.com/rooftopfilmclub. Tickets can also be purchased on the day from the Rooftop Box Office if the screening is not sold out.

    Ticket Price: Adults £13 + booking fee.

    Adults £22.00 + booking fee (Kensington) Please note: Ticket price for The Roof Gardens includes a snack of burger or hot dog ( a vegatarian option is also available) freshly prepared and grilled on the outdoor coal fired barbecue..

    Terms & Conditions: The following terms and conditions apply to all persons who purchase tickets to Rooftop Film Club. This includes bookings online through www.ticketscript.com, on the day bookings, and at selected venues:

    Tickets sold by Rooftop Film Club are subject to the following terms and conditions:

    Tickets attract a booking fee of 10% when booked with wegottickets.com.

    Entry to Rooftop Film Club is on presentation a booking reference code from www.eventbrite.co.uk. This reference code will be sent via email upon purchase. You can bring your print out or just your booking reference code to the Rooftop Box Office.

    NO REFUNDS ON TICKET SALES. All sales are final, unless the event is cancelled or rescheduled. Rooftop Film Club does not provide refunds for inadvertently booking the wrong session.

    If a film is cancelled or terminated by Rooftop Film Club due to extreme weather conditions, such as dangerously high winds, patrons will be able to reschedule to another date for their event or another Rooftop Film Club screening at a later date.

    Customers who purchased tickets at the door will need to present their ticket receipt issued at the transaction to obtain a special Rooftop Film Club voucher that can be used at any other Rooftop Film Club event.

    Cancellation is at the discretion of Rooftop Film Club Management and can be made prior to or during a screening.

    In the event that a session is cancelled by Rooftop Film Club, the front page of this website will advise of the cancellation by 6.00pm (where possible - inclement weather may cause the movie to be cancelled after 6.00pm).

    If a screening is cancelled or terminated due to decision by the host venue or any other occurrence outside the Rooftop Film Club direct control, all patrons will receive a refund to the credit card that the ticket was purchased with.

    If a screening is cancelled or terminated due to a mechanical breakdown all patrons will receive a refund to the credit card that the ticket was purchased with.

    Rooftop Film Club reserves the right to add, withdraw, reschedule or substitute film titles and to vary advertised prices, seating arrangements or audience capacity without notice.

    Late arrival may result in non-admittance until a suitable time during the film.

    Conditions of Entry to the Rooftop Film Club:

    Rooftop Film Club reserves the right to refuse entry to the venue.

    This is an 18 years and over event.

    The Rooftop Film Club is a fully licensed and catered event. There is strictly no glass, no BYO drinks and no BYO food policy on the grounds.

    Upon purchasing a ticket to Rooftop Film Club the purchaser agrees to be bound by the rules and regulations of the Liquor Licence that applies to the Queen of Hoxton site.

    The Rooftop Film Club is an all weather event. Bring warm clothes, a blanket and some rain protection.

    Rooftop Film Club does not guarantee entry to persons who have been booked for a specific session, including complimentary tickets.

    Persons holding complimentary tickets may enter subject to availability. Reservations are highly recommended. Conditions of entry apply.

    Seating is non-reserved and at the discretion of Rooftop Film Club staff.

    Patrons must remain within Rooftop Film Club's permitted areas only.

    Rooftop Film Club reserves the right to eject any person/s who is intoxicated and/or causing a disturbance to other patrons; such person/s will not be entitled to a refund or exchange of tickets.

    Rooftop Film Club seats 100 people, so book early to avoid missing out.